The lists are in alphabetical order.What is a Managed Service Provider (MSP) and Vendor Management System (VMS) in temp staffing? If you work as a recruiter, contractor or hiring manager in staffing, you are bound to come across these terms. Here’s a full list of top performers as rated by contingent workforce buyers and staffing firms. Only two vendor management systems qualified for the top performer honors and one managed service provider rated in this year’s survey scored high enough with both key audiences to qualify.” “In order to be considered for the ‘Top Performer Overall’ list, vendors had to score in the top quartile for both staffing providers and buyers. “While about a dozen companies earned some form of top performer designation with either buyers or suppliers, only three qualified for ‘Top Performer Overall,’” said Bryan Peña, vice president of contingent workforce strategies and research at Staffing Industry Analysts. Subtracting the percentage of detractors from the percentage of promoters yields the Net Promoter Score, a customer loyalty metric and indicator of business growth. The poll was based on the Net Promoter Score methodology which asked the question “How likely is it that you would recommend this VMS/MSP company to a friend or colleague?” Survey participants were then asked to respond with a numerical estimation of likelihood from 0-10 with 0 being not at all likely and 10 being extremely likely.

WorkforceLogic ranked as “Top Performer Overall” among managed service providers. Agile-1’s AccelerationVMS and Tapfin’s Econometrix ranked as “Top Performer Overall” among vendor management systems as rated by both contingent workforce buyers and staffing firms, according to a poll by Staffing Industry Analysts of more than 2,000 buyers and staffing firms.

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